Privacy notice
How we handle your information
This notice applies to information submitted through the Solyntra Technologies Ltd website. It should be reviewed whenever our processing or service providers change.
Who controls the information
Solyntra Technologies Ltd, Magen Plaza, Juja, Kiambu County, Kenya, is responsible for deciding how website enquiry information is used. Privacy questions and requests may be made by calling +254 707 039 040.
What we collect
The enquiry form collects your name, optional organization, email address or phone number, service interest, and the message you choose to send. We do not intentionally collect identity documents, financial information, precise location, browser fingerprints, or sensitive personal data through this form.
Why we use it
We use the information to understand and respond to your enquiry, discuss a possible engagement, keep a record of that conversation, and protect the website from abuse. We do not add enquiry contacts to marketing lists without separate consent.
Who receives it
Access is limited to authorized Solyntra personnel who handle enquiries and administer the website. If email notifications are enabled later, the configured mail provider will process the notification under appropriate contractual and security safeguards.
Retention and security
Enquiries are stored in the secured administrative system and retained only while needed for follow-up, legitimate business records, dispute handling, or a legal obligation. Closed enquiries should be reviewed periodically and removed when no longer needed. We use access controls, input validation, encryption in transit, and system monitoring to protect the information.
Your choices and rights
You may ask whether we hold your personal data and request access, correction, objection, restriction, or deletion where applicable. You may also raise a complaint with Kenya’s Office of the Data Protection Commissioner.
Required and optional details
Your name, one contact method, service interest, and project message are required so we can respond meaningfully. Organization is optional. If required information is not provided, we may be unable to respond.
Changes
We will update this notice when our collection or processing changes and identify the effective date before production publication.